Koehler PartnersKoehler PartnersConsulting Services

Project Focus — Training

Training that changes what people do the next day.

Curriculum, facilitator preparation, technical assistance, and the measurement that proves whether the training landed.
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Themes

How we approach this work.

01Outcome-first design
We start with what should change after the session — and design backwards from there.
02Field-ready materials
Curriculum that survives contact with the day-to-day operating reality.
03Facilitator systems
Preparing in-house staff to deliver consistently across the full footprint.
04Built-in measurement
Learning evaluation as a discipline, not a retrofit.

All projects in this focus

5 engagements.

An adult and two toddlers playing with wooden alphabet blocks
State & Local Government

Childcare Subsidy Transition Outreach

State childcare subsidy program transition

Outreach campaign helping families and providers navigate a state childcare subsidy program transition — eligibility, timelines, and required next steps.

An instructor leading a small-group staff training at a whiteboard
State & Local Government

Public Assistance Eligibility Training Development

Public assistance eligibility staff

Curriculum development and delivery for eligibility staff navigating new rules, tools, and documentation requirements.

A hand writing a checklist with checkboxes in a grid-lined notebook
State & Local Government

Random Moment Sample (RMS) Training & Documentation

State human services agency RMS implementation

Training and documentation supporting a state agency’s Random Moment Sample methodology — used for federal cost-allocation reporting in human services programs.

Staff member assisting a customer at a point-of-sale touchscreen
State & Local Government

Statewide Point-of-Sale Implementation Training

State agency statewide POS rollout

Training and documentation supporting a statewide rollout of a new point-of-sale system, with curriculum and facilitator materials built for field-staff who had to keep operating while the system went live.

A caregiver gently holding an older adult’s hands
State & Local Government

Nursing Home QAPI Performance Improvement

Statewide nursing home improvement initiative

Training and technical assistance supporting a statewide effort to improve nursing home care through implementation of Quality Assurance Process Improvement (QAPI) projects.

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