Service Focus — Managed Care
Managed Care is KP’s deepest operational practice — built on years of work supporting Medicaid-funded programs and the health plans that serve public program members. The work spans the major operational and programmatic areas of a health plan: staff and provider training, process improvement, readiness review support, member outreach and engagement, vendor engagement, regulatory reporting, and contract compliance support.
Clients include Medicaid MCEs, state Medicaid agencies, and the partners helping to serve Indiana’s Medicaid population.
Clients can focus on the most critical issues in their scope, while we tackle the tasks we can manage on their behalf.
Offerings in this focus
Provider-facing training for health plans — HEDIS, coding, prior auth, portal use, and policy updates — delivered to fit real practice environments.
Learn more →02Annual and onboarding compliance training for healthcare organizations — HIPAA, FWA, cultural competency, accessibility, and contract-mandated requirements.
Learn more →03Provider lifecycle workflow improvement — recruitment, contracting, training, network support, and ongoing data maintenance.
Learn more →04Outreach program design for health plans — preventive screening campaigns, chronic condition touchpoints, plan benefit education, multilingual outreach.
Learn more →05SDOH partnerships, CBO networks, screening workflows, and community-level interventions for Medicaid MCOs.
Learn more →Have a project in this area?
Most KP engagements blend two or three offerings. We are glad to help you figure out what shape fits.